Everything you need to keep customers coming back.
From the first scan to a loyal regular: here is how each part works, for cafés and restaurants alike.
Own your customers (100% Native Arabic CRM)
A full RTL-first CRM list of every guest with their contact details, yours to keep and export. Not locked inside a delivery app. Reach them directly: no algorithms, no paying to reach people who already love you.
A restaurant exports its diner list and finally emails the people who actually ate there.
Bring them back automatically
Automatic “we miss you” messages, a nudge when a past guest is nearby, and one-tap offers to Super Fans, Regulars or First-Timers: fill a slow weekday lunch, or bring back diners who have not visited in a month. When a past guest walks within ~300m, Doravue nudges them back in while they’re close.
A restaurant fills a slow Tuesday lunch with one message to past diners.
Store Success Score & Predictive ROI
Track your venue's health through a 5-pillar Success Score (Rating, Reach, Reward, Return, Capture) and forecast future revenue with Predictive Customer Lifetime Value.
A restaurant sees that ninety returning guests a month are worth more than its whole ad budget.
Set this up on your own place in an afternoon.
Your guests do your marketing for you
Every photo a guest takes in your place becomes two things at once: content you can post on your own social media, and a Story other guests see inside the app that shows them the atmosphere and pulls them in to visit. Real moments from real customers, working for you day and night to attract new faces and bring regulars back, content you never had to create or pay for.
A guest posts their pasta to friends who have never heard of the place.
A community that brings their friends
Guests add friends, follow each other and see where their friends check in, so people pick your place because their friends are already there. A “People Here” view shows who is in right now, and your top contributors turn regulars into local stars. Foot traffic you don’t pay for.
A group of four picks the restaurant where three of their friends just checked in.
Protect your reputation
Send happy guests straight to Google with one tap, and catch an unhappy guest privately with a quick rating before it becomes a public review.
A quiet one-star mood gets caught at the table instead of on Google.
Multi-Branch & Google Places
Manage all your branches from a single dashboard. Automatically sync your locations with Google Places and put your menu in every guest's pocket.
A diner checks tonight’s menu and drives to the nearest of your four branches.
Grow your social following
All your social accounts live on your Doravue page, and guests follow you in one tap, so your audience grows with every visit instead of only when you post.
Branded QR and join screen
Design your own join screen: your logo, your colours, your welcome, so the very first tap looks like you and not like software.
Your team, the right access
Add your staff and managers with the access each one needs. Baristas and servers redeem rewards; the owner keeps full control of the customer list and campaigns.
AI that understands your customers and acts on it.
Doravue’s AI reads how every guest behaves, builds a living picture of each one, and reaches them at the right moment, so your regulars grow while you run your floor.
Behavioral patterns
Learns each customer’s rhythm: how often they come, what they respond to, when they drift.
Guest perception
Builds a living profile of every guest that sharpens with each visit.
Auto-reach
Reaches each guest at the right moment, on the right channel, automatically.
Predictive win-back
Senses a regular going quiet and brings them back before you lose them.
See your café or restaurant’s Regulars Score from day one.
One number, 0 to 100, showing how healthy your repeat-customer base is, and whether it is getting better or worse this month.
Reach your customers where they actually read.
WhatsApp messages get opened far more than email, so WhatsApp leads, and SMS, push and email back it up.
Your lead channel. Offers, win-backs and gifts, in the app they already have open.
SMS
For the guests who never installed anything. Short, direct, hard to miss.
Push
Free to send, instant: a nudge when a past guest is nearby.
For the longer story: a new menu, a new branch, a seasonal offer.
Send a birthday gift that brings them in this week.
Send points or a free item straight into a guest’s app: a birthday, an apology after a slow night, a thank-you to your best table. It arrives as a gift, not an ad.