🤝 CRM & Engagement

Know Your
Customers.

Track every touchpoint — check-ins, invites, reviews, and subscriptions — all from one engagement dashboard.

QR Check-Ins

Issue a unique event QR code. When guests scan it on arrival, they are automatically logged in your CRM — zero friction, 100% accurate attendance.

Instant check-in at the door
Automatic guest log to CRM
Real-time headcount dashboard
Works without an app download

In-App Invites

Send beautifully branded digital invitations through the Doravue app. Guests RSVP with one tap, feeding straight into your CRM pipeline.

Branded invitation templates
One-tap RSVP flow
RSVP count & status tracking
Automated follow-up reminders

Customer Reviews & Ratings

After every event, guests get an in-app prompt to leave a review. Collect authentic ratings that build social proof.

Post-event review prompts
Star rating system
Response management tools
Public testimonial display

Persona & Behaviour Analysis

Understand who attends your events, how often, and how they engage — identifying specific customer personas to personalise every interaction.

AI Persona mapping
Customer behavior tracking
Repeat visitor identification
Deep engagement metrics

Growth Campaigns

Leverage experiential marketing triggers to launch and manage high-impact campaigns across social media and physical locations.

Experimental marketing triggers
Social media exposure tracking
Store exposure analytics
Automated campaign workflows

Loyalty & Subscriptions

Build subscription tiers for your most loyal customers — offer exclusive access, early booking, and premium content.

Tiered loyalty programs
Exclusive event access
Subscription management
Customer lifetime tracking

How Engagement
Actually Works.

1

Guest Arrives & Scans QR

The guest scans the event QR code at the door. They are instantly logged into your CRM with their profile, visit history, and photo contributions.

2

Shares Photos & Reviews

During the event, the guest shares photos to the gallery and is automatically prompted to leave a review after the event ends.

3

Persona & Behaviour Analysis

AI analyzes the guest's interactions to categorize them into a persona and identify their specific engagement behavior patterns.

4

Viral Campaign Trigger

The guest receiving personalized notifications triggers a social broadcast, boosting your social media and store exposure automatically.

5

Optimise Growth ROI

Your dashboard shows the viral impact, persona distribution, and ROI of every experimental marketing activation — so you keep growing.

6

Scale What Works

Use your engagement insights to double down on the event formats and marketing channels that drive the most customer loyalty.

Ready to Build Deeper Customer Relationships?

Start tracking every customer touchpoint and building lasting loyalty with Doravue CRM.